Returns & Shipping

🔄 Returns & Exchanges

  • All sales are final once placed.
  • No exchanges or returns on sale items.
  • We have a strict no-refund policy unless the received item differs from the advertised description.
  • In certain cases, returns may be accepted for a Labutique store credit ONLY (store credits do not expire).

🚨 Important Notes:

To qualify for a return, your item must:
✔️ Be returned within 7 days of delivery, unless otherwise arranged.
✔️ Be in the same condition as sent, including:

  • No damage, original tags attached.
  • No creases or signs of wear from trying on.
  • All original packaging included.
  • Include any additional accessories.

For return instructions, please email us at info@labutique.com.au.


Shipping Information 🚚✨

📦 Domestic Shipping (Australia & New Zealand)

  • Orders over $100Free Shipping
  • Orders under $100$10 standard shipping

📍 Estimated Shipping Times:

  • Australia & New Zealand: 7-12 business days

🚨 Important Notes:

  • Once an order is processed/shipped, no address modifications can be made.
  • If you entered the wrong delivery address, contact us ASAP at info@labutique.com.au.
  • To ensure speed of delivery some items may be shipped in seperate packages at no expense of the customer. Rest assured tracking will be provided for all orders and packages.
  • Newly released items require processing time, as noted in the product description.